Last Updated: February 28, 2026
How You Opt In to SMS Messages
Precision Home Services uses SMS (text messaging) to communicate with customers who contact us for home repair estimates and services.
By initiating contact with us via text message, you expressly consent to receive SMS communications from Precision Home Services related to your service request. No separate sign-up form is required — your first text to us serves as your opt-in.
Types of Messages We Send
After you opt in, you may receive the following types of messages from us:
- Estimate confirmations — Acknowledging your request and providing a job number
- Quote delivery — Sending your estimate or quote details
- Appointment reminders — Reminders before scheduled service visits
- Job status updates — Updates on your service, including "on my way" notifications
- Follow-up messages — Confirming work is complete or asking about satisfaction
Example of an Opt-In Message
When a customer texts us for an estimate, a typical message looks like:
In response, our system confirms the job request and provides a job reference number.
Message Frequency
Message frequency varies based on the number and status of your service requests. Most customers receive 2–5 messages per service request (confirmation, estimate, appointment reminder, and completion follow-up).
How to Opt Out (STOP)
- Reply STOP to unsubscribe from all messages
- Reply HELP to receive help and contact information
- You can also call or email us directly to be removed from SMS communications
Opting out of SMS will not affect your ability to receive service. We can still communicate with you via phone or email.
Message and Data Rates
Standard message and data rates may apply depending on your wireless carrier and messaging plan. Precision Home Services does not charge for SMS messages. Contact your wireless provider for details about your plan.
Privacy and Data Use
Phone numbers and message content collected through our SMS program are used solely to communicate with you about your service requests. We do not sell or share your phone number with third parties for marketing purposes.
Our SMS platform is powered by Twilio. For more information on how your data is handled, see our full Privacy Policy.
Contact Us
If you have questions about our SMS program, please contact us:
Precision Home Services
Serving Eureka, Bloomington-Normal, and surrounding Central Illinois
📱 Text or call: (877) 369-7349
🌐 Website: www.precision-home-services.com